Return
At ELEEVN, customer satisfaction is important to us. If you are not completely satisfied with your order, please contact us and we will assist you with the return process.
Return Requests
To request a return, please contact ELEEVN at:
Please include your order number and the reason for your return request.
Return Conditions
Returned items must be:
- Unworn and unused
- In original condition
- Returned with original packaging
ELEEVN reserves the right to refuse returns that do not meet these conditions.
Refund Processing
Once your return has been received and inspected, your refund will be processed to the original payment method.
Please note:
- Refunds may take up to 10 business days to appear in your account depending on your payment provider or bank.
Damaged or Incorrect Items
If you received a damaged, defective, or incorrect item, please contact ELEEVN immediately at:
We will work to resolve the issue as quickly as possible.