Shipping Information
At ELEEVN, we aim to deliver your order quickly, safely, and reliably across Europe.
Shipping Rates
- Flat Rate EU Shipping: €6.99
- Free Shipping on Orders Over €99
Shipping costs are automatically calculated at checkout.
Delivery Time
All orders are shipped with Hermes Germany
Estimated delivery time within Europe:
- 2–8 business days
Please note that delivery times may vary depending on your country, customs processing, holidays, or carrier delays.
Order Processing
Orders are usually processed within 1–2 business days after payment confirmation.
Once your order has been shipped, you will receive a shipping confirmation e-mail including tracking information.
Shipping Countries
ELEEVN currently ships across the European Union and selected international destinations available during checkout.
If your country is not available at checkout, please contact us at:
Tracking
After dispatch, you will receive a tracking link via e-mail to monitor your shipment in real time.
Customs & Import Fees
For orders shipped outside the European Union, customs duties, taxes, or import fees may apply depending on your local regulations.
These charges are the responsibility of the customer.
Lost or Delayed Shipments
If your shipment appears delayed or lost, please contact ELEEVN at:
We will work with the shipping provider to resolve the issue as quickly as possible.