Shipping Information

At ELEEVN, we aim to deliver your order quickly, safely, and reliably across Europe.

Shipping Rates

  • Flat Rate EU Shipping: €6.99
  • Free Shipping on Orders Over €99

Shipping costs are automatically calculated at checkout.


Delivery Time

All orders are shipped with Hermes Germany

Estimated delivery time within Europe:

  • 2–8 business days

Please note that delivery times may vary depending on your country, customs processing, holidays, or carrier delays.


Order Processing

Orders are usually processed within 1–2 business days after payment confirmation.

Once your order has been shipped, you will receive a shipping confirmation e-mail including tracking information.


Shipping Countries

ELEEVN currently ships across the European Union and selected international destinations available during checkout.

If your country is not available at checkout, please contact us at:

info@eleevn.com


Tracking

After dispatch, you will receive a tracking link via e-mail to monitor your shipment in real time.


Customs & Import Fees

For orders shipped outside the European Union, customs duties, taxes, or import fees may apply depending on your local regulations.

These charges are the responsibility of the customer.


Lost or Delayed Shipments

If your shipment appears delayed or lost, please contact ELEEVN at:

info@eleevn.com

We will work with the shipping provider to resolve the issue as quickly as possible.